All sales of our dry ice products are final. We do not accept returns or offer refunds for any reason. This includes, but is not limited to, changes in order quantity.

If you need to change the delivery address or date after placing your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may need to charge an additional delivery fee to cover the cost of the new delivery address or date.

We take great care to ensure that our dry ice products are of the highest quality and are safely packaged for delivery. However, if you receive a damaged or defective product, please contact us immediately so we can work to resolve the issue.

We are committed to providing excellent customer service and will work with you to address any concerns or issues you may have. Please don’t hesitate to contact us if you have any questions or concerns about your order.

By making a purchase on our website, you agree to this refund policy. Please ensure that you have selected the correct products and delivery information before making your purchase.